隱私政策

Privacy Policy 


Kyowa Co., Ltd. (hereinafter referred to as "the Company"), which operates and manages this website, has established the following Privacy Policy ("this Policy") regarding the handling of Personal Information of individuals ("Customers") who use the services provided by the Company, including those available on this website ("the Services").

1. Definition of Personal Information
The term "Personal Information" refers to "Personal Information" as defined by the Act on the Protection of Personal Information.
The definition of the term is as stated in the Act on the Protection of Personal Information and its Guidelines.

2. Collection of Personal Information
We may obtain information that can identify a specific individual ("Personal Information") through application forms, surveys, inquiry forms, and other channels when customers use our services, including this website, our stores, exhibitions, and other related services.
・Information about customers, including their name, address, telephone number, email address, and other information provided when using our services (including inquiry forms)
・Membership account IDs, registration information, and other information associated with such accounts
・Payment information, including credit card information and other payment-related details
・Purchase history, inquiry details, and responses to surveys or questionnaires

3. Purposes of use of Personal Information
We may use the personal information provided by customers for the following purposes:
・To provide our services
・To send newsletters, direct mail, and other promotional communications
・To contact customers and confirm information as necessary regarding campaigns, promotions, and other announcements
・To promote, advertise, and market our services
・To conduct research and analysis of marketing data
・To research and develop new services, products, and other offerings
・To contact customers when necessary for any other reason related to our services

4. Management of Personal Information
To ensure that customers’ personal information remains accurate and up to date, and to prevent unauthorized access, loss, damage, falsification, or leakage, we take appropriate security measures. These include maintaining a robust security and management system, conducting thorough employee training, implementing safety protocols, and managing personal information with strict care.

5. Disclosure of Personal Information to third parties
We appropriately manage the Personal Information provided by our customers and will not disclose or provide such personal information to any third party without the customer's consent.
However, this does not apply in the following circumstances:
・When disclosure is required by applicable laws or regulations
・When personal information is provided to service providers or contractors to the extent necessary for achieving the purposes of use (e.g., providing payment information to payment processing providers or providing shipping information for the delivery of ordered products or catalogs)
・When personal information is provided to a third party located in a foreign country
The recipient third party has implemented measures in compliance with the personal information protection laws and regulations of the relevant country, or measures equivalent to those required under Japan's Act on the Protection of Personal Information.

 (1) Shopify (e-commerce platform)
Country of recipient: Singapore
Privacy policy:https://www.shopify.com/jp/legal/privacy
Consumer privacy policy:https://www.shopify.com/jp/legal/privacy/consumers
Our website uses Shopify Network Intelligence (SNI).
Shopify Network Intelligence (SNI) is a system that enables Shopify to securely aggregate and analyze anonymized customer data from participating merchants in order to provide enhanced services, such as marketing, advertising, personalization, and other advanced functionalities.
・Customer data is anonymized and hashed, then securely aggregated into an anonymized data pool.
・Based on this data, Shopify provides information about trends across other stores and the Shopify platform as a whole. 
・The data remains within Shopify's systems and is not disclosed to parties outside Shopify. Other merchants cannot access or view the customer data of any individual store.

(2) Meta advertising (advertising services)
Country of recipient: United States
Plivacy policy:https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

(3) Google advertising (advertising services)
Country of recipient: United States
Plivacy policy:https://policies.google.com/privacy?hl=ja

Information on the legal systems of the recipient countries can be found at the following links.
https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku

6. Collection of personal information (cookies, analytics tools, etc.)
We automatically collect the following technical information and behavioral data for the purposes of analyzing service usage, improving the user experience (UX), and optimizing the delivery of advertisements.
Such information does not normally identify an individual customer on its own. However, it may be treated as personal information if it is combined with other information that can be used to identify an individual.

① Device and connection information
・Device identifiers: Information relating to the identification of an information and communication device.
・Operating system and browser information: Information about the device's operating system, browser type and version, screen resolution
・Network information: IP address and other information relating to internet connectivity
・Location information: Approximate geographic location inferred from the IP address and similar information

② Information about your interactions with our website
・Browsing history: URLs visited, referrer information (the website from which the user accessed our website), and the date and time of access (timestamp)
・Activity logs: Server log information and records of user interactions on our website, including clicks, scrolling, and mouse movements

<Use of third-party analytics tools>
We use the following third-party tools to collect and analyze the information described above.

Tool name Provider Information collected Purpose of use Terms of use Opt-out
Google Analytics Google LLC Browsing history, time spent, attribute information, cookie identifiers Statistical analysis of website usage https://marketingplatform.google.com/about/analytics/terms/jp/ https://tools.google.com/dlpage/gaoptout?hl=ja
Microsoft Clarity Microsoft Corp. Mouse movements, scrolling, clicks, session recordings, diagnostic events (such as errors) User behavior visualization and UI/UX improvement https://clarity.microsoft.com/terms https://account.microsoft.com/privacy/ad-settings/signedout


<Use of behavioral targeting advertising>
We use the following services operated by third parties in order to deliver personalized advertisements to our customers.
The transmitted information includes cookie information, IP address, URLs visited, referrer information, and date and time of access.
If you do not wish to receive behavioral targeting advertisements, please follow the opt-out procedure on the page below.


Advertising Operating entity Privacy Policy
Google advertising  Google LLC https://policies.google.com/technologies/ads
LINE Yahoo advertising LINE Yahoo Corporation https://btoptout.yahoo.co.jp/optout/index.html
Instagram advertising Meta Platforms, Inc. https://privacycenter.instagram.com/policy/
Taboola advertising Taboola, Inc. https://www.taboola.com/ja/policies/プライバシーポリシー
tiktok for bussiness ByteDance https://ads.tiktok.com/i18n/official/policy/privacy



<Use of affiliate advertising>
This website uses affiliate advertising (Medipartner, operated by Optimizer Inc.) and provides the following information mainly for the purposes of tracking affiliate performance, approving conversions, settling advertising fees, preventing fraud, and analyzing advertising effectiveness.
Information provided: click ID and session ID issued by the ASP, date and time of conversion, order number or application ID, product or service category, purchase amount or commission amount, conversion status, traffic source media information, advertising placement information, IP address, User-Agent, referrer information, cookie information, and other related data
Medipartner Privacy Policy:https://www.optimizer.co.jp/会社情報/個人情報保護方針/

7. Disclosure of Personal Information
When a customer requests disclosure of their personal data in accordance with the Act on the Protection of Personal Information, the Company will promptly disclose the information after verifying that the request was made by the customer themselves. However, this does not apply in cases where the Company is not obligated to disclose the information under the Act on the Protection of Personal Information or other applicable laws and regulations.

8. Correction, Suspension of Use, and Deletion of Personal Information
Customers may request the correction, suspension of use, or deletion of their personal information by following the procedures established by the Company. Upon receiving such a request, the Company will promptly investigate the matter. If it determines that the request is legitimate and necessary, it will take appropriate action, such as correcting, suspending the use of, or deleting the relevant personal information. However, the Company may not be able to comply with the request if the details provided are insufficient, if there is no reasonable basis for the request, or if fulfilling the request would be difficult under applicable laws and regulations.

9. Revisions to the Privacy Policy
The Company will regularly review and update this Privacy Policy to reflect improvements in our handling of personal information, management systems, and related initiatives. If revisions are required under the Act on the Protection of Personal Information or other applicable laws and regulations, such revisions will be made in accordance with those laws and regulations. When any changes are made to this Policy, the Company will notify customers of the effective date and details of the changes through one or more of the following methods:
・Posting on this website
・Direct notification to customers
・Any other appropriate method

10. Contact Information
For comments, questions, complaints, or inquiries regarding this policy or the handling of personal information, please contact us at the following address:
Kyowa Co., Ltd.
Toru Kotajima, Representative Director and President
Working Fort Higashikanda, 2-10-16 Higashi-Kanda, Chiyoda-ku, Tokyo 101-0031, Japan
Date of Establishment : May 21, 2024
Date of Revision : June 17, 2024 
Date of Revision : March 10, 2026 
Date of Revision : June 16, 2026